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MoneyGram Plus frequently asked questions

Frequently asked questions about MoneyGram's PlusTM program in Australia. Please select from the topics below to learn more about our new convenience program.

MoneyGram Plus program basics

  • What does the new MoneyGram Plus program offer?
  • Can I still use my card?
  • Will I still receive a notice when my money transfer has been picked up?
  • Can I still set up an online profile?
  • Can a friend or family member use my MoneyGram Plus membership?
  • What if I lose my MoneyGram Plus card?
  • Why do I have to register if I'm already enrolled?
  • Where do I get a MoneyGram Plus card?
  • If I enroll online, when do I get my MoneyGram Plus card?
  • How can I find my MoneyGram Plus membership number?
  • What if I have an address change?
  • What if I forget my MoneyGram Plus membership number?
  • What if I forget my password?

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Receive Notice

  • What is Receive Notice?
  • How do I register for Receive Notice?
  • Do I need to be enrolled in the MoneyGram Plus program in order to get a Receive Notice?
  • When do I get a Receive Notice?
  • How would I stop Receive Notices if I wanted to?
  • I am registered for the Receive Notice service. What if I don't get a Receive Notice after sending a money transfer?
  • Can I use a different email address for Receive Notice than user ID?

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Other Benefits

  • Do I still need to fill out forms with my information when I am sending money?
  • How can I see my MoneyGram Plus transaction history?
  • How does my MoneyGram Plus card make transactions faster?
  • How can I find more information about my account?
  • Where do I go if I have more questions?

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