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How to report a problem



Ways to contact us

Report an issue by:

Phone

 1800 049 087

Writen Manager, Complaints Management
MoneyGram International
3940 S. Teller Street
Lakewood, CO 80235
Online

Complete the online form

Email

E-mail us at customerservice@moneygram.com

To help us investigate and resolve your issue, please provide the following information when contacting us:

  • Your name and address
  • Daytime telephone number
  • Time you prefer us to contact you
  • 8-digit transaction reference number
  • Details of the problem and resolution being requested
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