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How to report a problem



Ways to contact us

Report an issue by:

Online

 Complete the online form

Email

E-mail us at customerservice@moneygram.com

Phone

1 800 049 087

Written

Manager, Complaints Management
MoneyGram International
3940 S. Teller Street
Lakewood, CO 80235

To help us investigate and resolve your issue, please provide the following information when contacting us:

  • Your name and address
  • Daytime telephone number
  • Time you prefer us to contact you
  • 8-digit transaction reference number
  • Details of the problem and resolution being requested
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